Our Brochures contain many Frequently Asked Questions (FAQs) about your holiday but we’ve listed some of the most popular questions here:
What’s the Mobile Phone Signals like?
There are 3 Mobile Phone Networks which currently operate on the island – O2, Vodafone and EE. Although the island is relatively flat the coverage for these three networks is rather broken and intermittent in certain locations. If you use another network, and you need to have mobile contact, you will need to ensure your phone is unlocked and then buy a SIM card for your phone from one of the three networks operating here before you arrive on the island and fit it for the duration of your stay. Phone ‘top ups’ can be purchased at the Co-op in Scarinish.
What Provisions are made for infirm visitors or those with Disabilities?
The cottage lower floor is fully level with no steps. A concrete ramp into the property is suitable for wheelchairs. The bathroom is on the lower floor. Guide dogs are permitted. The garden is entirely level with plentiful seating.
What happens if a guest damages something?
Small damages and breakages like glasses being broken or mugs smashed, should be replaced from local shops by the guest. Larger breakages like TVs or kitchen appliances should be reported as soon as possible to the Cottage owner, Paul using the contact details on this website. If in the unlikely event there are issues with heating, plumbing or electricity, this should be reported as soon as possible to Paul too.
Do you have a Travel Cot or High Chair?
Yes, both are in the cottage for your use. There is also a toddlers buggy, which should save you having to bring one to Tiree. Children’s cutlery, plates and cups are also provided in the kitchen.
What time can we arrive at the Cottage?
You may arrive at 11am on changeover days, which will give our cleaner enough time to prepare. This coincides well with the ferry arriving a little earlier. On the day of your departure, you must strictly vacate the cottage by 9.30am for our cleaner arriving. This is the case, even if you have a later ferry or plane.
What about Wifi and Accessing the Internet?
We have a strong wifi signal being close to the community broadband mast. It is sufficient for streaming services, gaming, email, internet and video. Connection is free with unlimited usage. You are responsible for your own surfing content and those in your party.
Do you provide any Food or Provisions?
We don’t provide any food, nor milk, coffee or tea. However, we do provide washing up liquid, toilet roll, binbags, dishwasher tablets, salt, pepper, cooking oil, washing powder, furniture polish, air freshners, soap and sanitiser.
Are we charged for Electricity?
Energy usage is a concern for everybody at the moment, including us. However, we’re pleased to advise electricity usage including heating is included in your weekly tariff and will not be billed separately, as is the case with some other cottage owners. Responsible usage is included in your holiday, i.e the timer setting for heating. Switching the heating to constant is not permitted. If extra heating is needed, please use the boost button for an hour, or make use of the multi fuel stoves, which heat the cottage up significantly very quickly. Please switch lights off when leaving the cottage.
Can we bring our Dog(s)?
Yes, up to 2 well behaved dogs are permitted. Cats are not permitted. There is a charge of £15/dog which is offered at the booking checkout. Dogs are not permitted upstairs and owners are responsible for clearing up any pet hair and dog fouling outside. Pets are most welcome.
Do we need to bring bedlinen and Towels?
Yes. You will need to bring bedsheets and towels as we don’t supply these. We do however have duvets, mattress and pillow protectors. There is 1 double bed, 2 twin beds and 1 double sofa bed.
What about Rubbish?
Tuesday and Wednesday are bin days. You should place your rubbish by recycling in the wheelie bins outside. You can also drop off rubbish bags at Gott Landfill site, which is open most days.
Is there an ATM on the island?
No. However, there is a Royal Bank of Scotland and cashback can be obtained in the Co-op, Post Office and Crossapol shops.